Check Shipping Cost Without Registering

If you do not have an account with us and simply wish to check the shipping cost of an item, please use our test account. Go to the log in page and follow the instructions in box 2. First ensure that the basket is empty, then add the product and proceed to checkout. Click the change address button, enter the delivery address (your county is the crucial entry - you can put xxx in the other boxes to protect your privacy), and continue. You will then see either the shipping cost, or a message saying you need to request shipping information. If the screen prompts you to request shipping information, it means that your delivery address is outside the prescribed shipping zone for that item, and an individual quote will need to be obtained. In this case, you will need to use our Request for Quote facility (see instructions further down this page).

Log in details for the test account are as follows:-

e-mail address: test@mbee.co.uk

password: test

After ascertaining the shipping cost, we would request that you remove the item(s) from the cart and delete your shipping address before logging out, to protect your privacy, and to leave the account clear for the next enquiry. Click on the Cart Contents link to return to the shopping cart page and remove the item. To remove your shipping address, click on the My Account link, then select View or change entries in my address book.

Using the Request for Quote Facility

It is sometimes necessary for us to obtain shipping information on an individual basis where the selected delivery address is outside the prescribed shipping zone for a particular item.

If you have a message at checkout telling you that shipping information needs to be obtained for one or more items in your cart, please continue and select Request for Quote when prompted to choose a payment option. Requesting a quote does not place you under any obligation to purchase, nor will you make any payment at this stage.

We will e-mail you with the shipping information, usually within two working days. If the item can be shipped to the selected destination, we will include directions on how to make your payment if you wish to proceed with the order.

Please be aware that you will need to register in order to use this facility.

Using the Request for Pro Forma Facility

If you require a pro forma, simply add the item(s) to your cart and select Request for Pro Forma when prompted to choose a payment option. Once you have completed the checkout process, go to My Account and click on view to open and print your pro forma. We will then process your order on receipt of your payment.

Please be aware that you will need to register in order to use this facility.